How do I return an item?

Please Contact Us or Call Us at 1-800-987-5611 for more information on returning an item.
Wine Rack Superstore strives for 100% customer satisfaction. For returns call customer service at 1-800-987-5611 for a return authorization number. We accept returns of any non-custom made items within 30 days of order as long as it is returned in original carton in like new condition. Custom items cannot be returned for any reason. A 15% restocking fee will charged on returned wine refrigerators. The customer is responsible for the return shipping charges unless the item was received incorrectly or damaged during shipping.
Our Guarantee
Wine Rack Superstore has made exhaustive efforts to research products for every level of wine collecting. These efforts have identified the highest quality merchandise available and have been the basis for our offerings. The Wine Rack Superstore will endorse each warranty as specified from the manufacturer to be free from defects due to workmanship or material under normal use and service. This warranty constitutes the entire warranty of the Wine Rack Superstore with respect to the entire range of products and is in lieu of all other warranties. Wine Rack Superstore will not be responsible for any consequential damage of any nature. Please call 1-800-987-5611 for any questions on specific manufactures warranties.
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